GoDaddy VPS SUCKS!

• Customer

  hi

  6:10:34 PM
• Customer

  im facing slow email

  6:10:40 PM
• Jiri S

  Hello, how can I help you?

  6:10:44 PM
• Customer

  some of my email hang in queue

  6:10:45 PM
• Customer

  [root@ip-[hidden] script]# /var/qmail/bin/qmail-qread
  2 May 2013 08:57:43 GMT  #29037308  1152  reeve@hidden
    done remote fteo@[hidden]
    done remote lng@[hidden]
         remote sandra@[hidden]
    done remote wteo@[hidden]
  
  2 May 2013 10:01:16 GMT  #29033403  723  test@hidden
   remote james@hidden-gmail-server

  6:10:55 PM
• Customer

  the mail is sent about an hour ago

  6:11:08 PM
• Customer

  initially 2 is sent, but the rest 2 was hanging there

  6:11:26 PM
• Customer

  did u defer my mail?

  6:11:36 PM
• Customer

  its going extremely slow

  6:12:21 PM
• Jiri S

  We would not make changes to the configuration of your email.

  6:12:44 PM
• Jiri S

  However.

  6:12:47 PM
• Jiri S

  If the relay has to process larger volume of emails than usual,

  6:13:06 PM
• Jiri S

  it is possible that some of the email would not be accepted by the relay.

  6:13:26 PM
• Jiri S

  Email is not an instant service and sometimes can become backed up and queued on your server. We are unable to guarantee instant delivery as Simple Mail Transfer Protocol (SMTP) is not designed to do so. RFC 821, RFC 2821, RFC 5321, and others, contain technical specifications. The inclusion of sections relating to sending, receiving, and retry strategies; and the nature of global telecommunications networks imply that instant delivery is neither intended, expected, nor guaranteed. The retry time frames specified in the sending strategies support this conclusion. That is not to say that we do not strive to minimize delivery time; it just says that it cannot be guaranteed.

  6:13:36 PM
• Customer

  noo

  6:14:11 PM
• Customer

  i cant accept such delay

  6:14:21 PM
• Customer

  my server is already on low traffic

  6:14:28 PM
• Customer

  less than 5 accounts using it and the mail isnt much in the queue

  6:14:37 PM
• Customer

  and why would u take 1 hour to send a single queue?

  6:14:48 PM
• Customer

  THIS IS NOT ACCEPTABLE

  6:14:59 PM
• Customer

  if your relay is unable to service my server, then please consider adding more proxy

  6:16:02 PM
• Customer

  upgrading ur system to handle more loads

  6:16:09 PM
• Customer

  you cannot be allowing this kind of delay to happen

  6:16:24 PM
• Customer

  ELSE just open up port 25 so that my server can flow my own email

  6:16:44 PM
• Customer

  fyi, ive 3 servers on your services

  6:17:03 PM
• Customer

  and im responsible for every single client using it.

  6:17:15 PM
• Customer

  if you guys are always giving me this kind of service problem and delay

  6:17:26 PM
• Customer

  how am i suppose to answer my client?

  6:17:31 PM
• Customer

  ive been sitting here trying to figure out what went wrong

  6:17:49 PM
• Customer

  just now even cant connect to your smtp proxy on port 25

  6:17:58 PM
• Customer

  it failed to connect

  6:18:01 PM
• Customer

  r u having ddos attack internally?

  6:18:06 PM
• Customer

  look, my queue is almost empty

  6:18:40 PM
• Jiri S

  These are standards for email

  6:18:48 PM
• Customer

  left 2 in the queue since i started wthis chat with u , and now its still 2 in the queue pending

  6:18:59 PM
• Jiri S

  as you can see if you lookup the email standards mentioned above.

  6:19:01 PM
• Customer

  wtf is going on????

  6:19:03 PM
• Customer

  look @ this, no change since start of this chat!

  6:19:31 PM
• Customer

  root@ip-[hidden]script]# /var/qmail/bin/qmail-qread
  2 May 2013 08:57:43 GMT  #29037308  1152  reeve@[hidden]
    done remote fteo@hidden
    done remote lng@hidden
   remote sandra@hidden
    done remote wteo@hidden
  2 May 2013 10:01:16 GMT  #29033403  723  test@hidden

  6:19:32 PM
• Customer

  pls dont give me excuses, i want answer to the delay

  6:20:56 PM
• Jiri S

  We are unable to guarantee instant delivery as Simple Mail Transfer Protocol (SMTP) is not designed to do so. RFC 821, RFC 2821, RFC 5321, and others, contain technical specifications.

  6:21:29 PM
• Jiri S

  I would recommend reviewing those.

  6:21:37 PM
• Customer

  dont talk nonsense

  6:21:39 PM
• Customer

  ive another server in us, and ive over 30 domains on it and its running fine!

  6:22:01 PM
• Customer

  ive no queue stuck

  6:22:47 PM
• Customer

  you guys must just admited that your idea of smtp proxy SUCKS!

  6:23:00 PM
• Customer

  if you cant handle those mail volumes, then pls reconsider opening up port 25

  6:23:20 PM
• Customer

  so please.. i need answer