it looks like recent changes on cpanel have caused third party perl modules to fail,
tail /usr/local/cpanel/logs/error_log shows:
Can't locate Template/Constants.pm
to fix it, follow here:
http://forums.cpanel.net/f5/cpanel-11-38-perl-issues-500-internals-whm-351901.html#post1414301
*note: use at your own responsibilities:
rm -f /usr/bin/perl /usr/local/bin/perl
ln -s /usr/local/cpanel/3rdparty/bin/perl /usr/bin/perl
ln -s /usr/bin/perl /usr/local/bin/perl
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